ATTENTION PLEASE

• To Drive a vehicle; The pilot must present a valid driver’s license and have more than 18 years old.
• For your safety and that of your baby, pregnant women are not allowed to participate.
• We recommended you have previous experience in extreme outdoor activities.
• People with heart, back, neck, visual, motor, or respiratory impairment or limited mobility problems, as well as those with vertigo, fear of heights, and osteoporosis, will not be allowed to participate in this activity.
• We will be monitoring your temperature before boarding transportation, which must be less than 37.5 ºC / 99.50ºF to access the shuttle van.
• Fit enough to walk about 45 minutes in intervals of 5 – 20 minutes on varied terrain.
• If for something the guide of your activity does not consider that you carry out the activity for any logical circumstance, we ask you to collaborate to stay safe.
• We have minimum and maximum weights and ages to participate per activity; Please check our table of Weights & Ages per activity before booking

• We recommend you come with your bathing suit under your comfortable clothes, closed and sports shoes, sunscreen, sunglasses, and a cap. Don’t forget your towel. In winter bring a sweatshirt or jacket.
• If you want to drive motorized vehicles, you will be asked to show your driver’s license and have legal age.
• About Collision insurance: We recommend purchasing them so that you can enjoy your tours without stress.
• We invite you to bring your own water bottle; be part of our Ecological movement. Otherwise, you will find water bottles for sale in the park.
• We remind you that to get on our transportation, the use of face masks is required. Our vans will have some for sale if you need them.
• Due to government requirements and to mitigate risks, we will be monitoring your temperature and perhaps a mini-survey.
• Don’t forget to bring cash or some method of payment; we have a souvenir shop, photographic center, rental of action equipment, and a restaurant.
• Pay attention and follow the instructions all the time to avoid accidents.
• With your safety in mind, the use of cameras is not permitted. Our professional photographers will be there to capture your adventure at all times.
• Bring cash, credit, or debit card for souvenirs, food, and other services not included.
• Bring comfortable clothes and closed shoes preferably.
• Bring a hat or cap and sunglasses.
• We strongly recommend the use of biodegradable sunscreen.
• It is very important to focus during your activity and avoid accidents. The use of cell phones is not allowed during the experience.
• ATTENTION: Accidents caused by the use of mobile devices during the course of the activity or while driving, will not be covered by accident insurance and the customer must pay for all the expenses.

• Changes:
  • No changes are permitted. Activities may be modified due to weather conditions. We reserve the right to change schedules without prior notice. No refunds can be made.

  Cancellation Policy:

  • Cancellations and refunds will not be able to apply for those who being at the park decided not to do the activity.
  • You may cancel your tour 72 hours in advance of the activity date for a refund, after this date any cancellation will be subject to 100% non-refundable fee.
  • For cancellations: Please call Eko Park Los Cabos / Wild Canyon. 624-144-4433 or write to info@wildcanyon.com.mx for questions or to cancel the tour to avoid full charges. You must obtain a cancellation number. Eko Park Los Cabos / Wild Canyon won’t refund if for some reason in the park you decide not to do the activity. More information in our Terms and Conditions.