For information on cancellation policies and other important information please read our Terms and Conditions.

Privacy Policy

Eko Park Los Cabos S.A. DE C.V., better known as Wild Canyon Adventures, located at Carretera Federal Libre Transpenisular Cabo San Lucas – San José del Cabo Km19.5 SN, colonia Cabo Real, San José del Cabo, Los Cabos, Baja California Sur, México P.C.: 23405, with website at www.wildcanyon.com.mx, is responsible for the use and protection of your personal data and we are obliged to inform you the following:

How do we use your personal data?

Your personal data is used for the following needs that are required by us to provide the service you requested:

● To confirm ownership of the credit cards left on warranty.
● To verify the identity of guests arriving to the park.
●To avoid failures in the transportation system.

What personal information is gathered and why?

To carry out the purposes described in this privacy notice, we use the following personal data:

● Personal identification data.
● Contact data.

How can I accept, correct or delete my personal data or object to its use?

You are entitled to know what personal data we hold about you, why we use them and the conditions of the use we give them (Access). Also, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Correction); to remove it from our records or databases when you consider that it is not being used properly (Cancellation); and oppose the use of your personal data for specific purposes (Opposition). These rights are known as ACCO rights.

To exercise any of your ACCO rights, you must file an application through our Call our Call Center:

Call:  +52(624)144-4550.

To learn about the procedure and requirements for the exercising your ACCO rights you may contact us through our Call Center:

The contact details of the person or department of personal data, which is in charge of the prosecution of such ACCO rights applications are:
a) Name of the person or department in charge of the personal data: Call Center.
b) Address: Carretera Federal Libre Transpenisular Cabo San Lucas – San José del Cabo Km19.5 SN, colonia Cabo Real, San José del Cabo, Los Cabos, Baja California Sur, México P.C.: 23405
c) Email: info@wildcanyon.com.mx
d) Telephone number: +52(624)1444438

You may revoke your consent for the use of your personal data

You can revoke any consent, if any, that you have given us to treat your personal information. However, it is important to acknowledge that not in all cases we can follow your request or terminate the use of your personal data immediately, since it is possible that for some legal obligations we must keep using your personal information. You also have to acknowledge that in some occasions the revocation of your consent will mean that we cannot continue to provide the service you have requested, or the termination of your relationship with us.

To withdraw your consent you must submit your application through our website.

To learn more about the procedure and requirements for the withdrawal of consent you may call our Call Center.

How can I limit the use or disclosure of my personal information?

To enable you to limit the use and disclosure of your personal information you may call our Call Center or send an email to the following email address: info@wildcanyon.com.mx

How can I know about any changes in this privacy notice?

This privacy notice may suffer changes or updates relating to new legal requirements; our own needs for the products or services we offer; of our privacy practices; changes in our business model, or any other causes. We promise to keep you informed about changes that may occur to this privacy notice, via email or through our website. The process through which will be carried out notifications about changes or updates to this privacy notice will be through updates to the Privacy Policy Announcement in our website.

Your consent to the processing of personal data

I agree that my personal data will be processed in accordance with the terms and conditions reported in this privacy notice.